Minimum Orders

Minimum order for Handicraft and Home wares is $3000.00 USD. Orders less than $3000.00 USD are subject to a USD$150 order fee exclusive of shipping costs.

Pricing

All pricing is quoted on per container basis. Should your order be less than a container a handling fee of USD $150 will be charged. All Images and prices show on this website are indicative only and will be confirmed on placing an order.

Payment Terms

We require up front payment 50% on placing your order and balance upon pickup from supplier usually 2 weeks before the goods ship. Please note that we will not place any orders with suppliers until all deposits have been paid. This can be paid in cash or bank transfer

Production Time Frames

As a general standard, allow 4-6 weeks production time for most items i.e.: Home wares handicraft, for furniture we stipulate a minimum of 10 weeks on wooden furniture items, and one/two weeks to allow for collection, quality control processes, packing, and loading of the goods. However sometimes if your order is larger we will need to revise the production time on a case by case basis. For more info please email us: This email address is being protected from spambots. You need JavaScript enabled to view it.

Quality Control

This is the most important part of our collection process, We have a zero tolerance for any faulty product that is sent from the suppliers. Should we find imperfections or breakages in your items we will reject it on your behalf from the supplier and advise you accordingly. If stocks are available we will replace immediately for you or on your notification we will back order the item for your next container. Our staff are very stringent and specific on this process to ensure you get it what you ordered.

Warranties

As your agent we take all care and no responsibility for any issues for your product once it has left our hands, We will however take these issues to the supplier and try our best for replacement stock providing you can give us good photographic evidence, please note that it is generally accepted when exporting, these are the risks you take. Communication is the key factor at all times to ensure that the quality is maintained in your orders if you have issues. Please note that as your are buying from overseas the suppliers are not responsible for any shipping sending costs if they have agreed to replace an item.

Invoicing

All invoicing will be issued from Indonesia from PT Bali Desain Solusi 1 Invoice per shipment will be supplied for export purposes this invoice will be given to the export shipping company who will then issue a Shipping invoice for your countries Customs and Quarantine departments.

Intellectual Property

We spend a great deal of time, effort and money in sourcing products for you. In some instances we will need to provide you with contact information of our manufacturers for the development of your products, once we provide you with this information we must insist that it is agreed that you will not contact them to purchase direct. If you do this you may be in breach of our trading terms, and we may seek legal advice to recover lost monies from you. We also respect that you have suppliers and that we will work as your agents and that you will entrust us with strictly confidential information. Please understand that a very high level of confidentiality is maintained at all times. And should you wish to partake in a confidentiality agreement we will be more than happy to do this with you.

Agent Fees

An Agent fee of 20% is payable for all goods shipped in a single container. This fee is listed separately so you avoid any additional taxes on import into your country. This fee is exclusive of shipping costs.

International Bank Transfers

When depositing funds into our account a receiving fee of $30 USD is charged to us by our bank this fee is added on to your invoice.

Sourcing and development

Should you want us to work exclusively for a period of time for you on development of a product or sourcing, a fee of $300 USD per day is charged for an 8 hour period.

Travel Expenses – ie: QC of your product or specific sourcing.

Should you require us to travel to another part of Indonesia or Asia you will be required to pay the following. Day rate of $300 USD for myself and a fee of $60 USD per staff member. $90 USD per day per person for incidentals (Meals Taxi fares etc) Accommodation. Additional costs are Air Fare and Airport departure fees and taxes, Car Rental, Fuel.

Samples

We can ship samples to you however they will be charged at the normal buying price and not on a container price as we cannot get qty pricing until the item has been ordered in bulk. All shipping costs for samples are borne by you.

Shopping tours

We encourage you to still travel to Indonesia a minimum of once per year preferably 2 times to keep yourself in touch with what's happening. A daily charge of 500,000 IDR is charged for a car and driver for an 8 hour period. If no orders are placed on the day then a fee of Rp 2,000,000 is charged and rebated against your first order.

Source Smart - Source with Bali Design Solutions

About Us

Bali Design Solutions is the leading sourcing agent in Bali, specializing in furniture, furnishings, handicrafts and all things Indonesia. We also offer project management and interior decoration services in Bali.

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Contact Info

PT. BALI DESAIN SOLUSI
Jl. Gunung Mas 34X, Br. Tegal Buah,
Padang Sambian Kelod,
Denpasar, Bali, Indonesia 80117

Phone: +62 361 844 6716
Phone: +62 361 844 6717

© 2017 PT Bali Desain Solusi. All Rights Reserved

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